Admission Testimonial – From a Thankful Mom
“My sister, daughter, and I were met and greeted in the parking lot by Candy (staff) and the Therapist Carl, which, in my view, was a far more personal touch than it could have been. Both made us immediately feel at ease and following our good-byes (which were respectfully observed and not rushed), my daughterdid not seem at all hesitant to leave with the staff. I was very grateful that my sister was allowed to accompany me during the admission/orientation process.
Carl was very good to us – he was respectful at all times, non-judgemental, and very reassuring. I felt comfortable opening up to him and believe he will be a good match for my daughter. Carl did a great job explaining the processes and answering all our questions.
Teresa (staff) then joined us for her part of the orientation – what an awesome lady! All information was presented in an organized, easy-to-follow way and was very comprehensive. She even made all the paperwork less painful. Both assured me often that my daughter was in a good place, would be well taken care of and the focus at first would be to help her feel safe. That meant a great deal to me.
I knew that I had made the right decision for my daughter and I and had no doubt Venture Academy was the right place for her. After meeting the staff that day and spending hours with them – that just cemented it. I left Venture Academy that day without my daughter, but feeling confident she was safe and in good hands.
Thank you seems so inadequate, but “thank you!”
– Kris, Vancouver