Operational History

Thank you for your interest.

Unlike the closing narrative below, which is broad and generalized, Venture Academy did not publicly specify initial dates or a detailed chronology of developmental timelines as the organization launched, developed and grew. As our struggling teens treatment program evolved and new clinical and quality assurance systems were introduced, often with input from external clinical, accreditation, governmental, and licensing advisors, updates to the website were made to reflect those practices.

These website facing updates typically occurred after new processes were already in place. For instance, the 30-Day Assessment and Intervention program which was not formally offered initially, was updated on the website only after the program began. Similarly, the Spring and Summer Semester programs or the Liv-Local program, where youth participated in day treatment and education while living with their parents who temporarily relocated to be near the treatment centre, was added to the website after its implementation, illustrating a “proven concept” rather than “this is what we hope to do” approach.

Accreditation is another example. Evidence of Venture Academy’s clinical adolescent treatment processes and quality assurance measures that match government approved accrediting bodies standards, must be in place for a minimum of six months before an organization is eligible for a youth treatment accreditation request (depending on the accrediting body). There are countless other examples of incremental quality improvement practices and accolades that occur year by year, month by month or even week by week after staff meetings.

This is very abbreviated list of some of the noteworthy developments over the years.

  • First direct access (private-pay) live-in residential treatment program for teens in Canada (to our knowledge). An innovative breakthrough for the Canadian adolescent mental health sector which suffered from a lack of responsive and relevant treatment services that Canadian parents were looking for and valued.
  • First direct access (private-pay) live-in residential treatment program in Canada to repeat it’s success and launch in multiple provinces (due to demand for our services)
  • First program of it’s kind to admit interprovincial and international clientele; US, Europe, Middle East, Asia
  • First program of it’s kind to become licensed under Ministry of Health in British Columbia (Ministry of Mental Health and Addictions in BC not yet created)
  • No Ministry of Health Licensing available for our service model – Collaborate with Ministry of Children and Youth Services in Ontario and became licensed (even though the licensing was for youth within the foster care system – not our client profile)
  • Achieve Qualified Service Provider status for government service in Alberta.
  • Newly developed provincial licensing procedures in Alberta – became licensed in Alberta as a Residential Mental Health and Addiction Treatment service provider when new legislation came in for all existing providers – Venture Academy leadership was asked and participated in a provider advisory role to government.
  • 90%+ average client satisfaction and outcome achievements over last operational decade – feedback directly from parents themselves – equally as high prior to that only tracked differently.
    • Various nominations, recognition awards from stakeholders, visits from dignitaries, MLA, MP etc.
  • Achieved highest possible 3-year CARF accreditation multiple times in multiple provinces under multiple different treatment categories. Lead Surveyor indicates recommendation for Exemplary Program Status on initial CARF accreditation survey.
    Exemplary Program Status is a special recognition CARF gives to programs that go above and beyond standard accreditation requirements. It highlights organizations that demonstrate exceptional innovation, measurable outcomes, and leadership in their field. Programs recognized with exemplary status typically demonstrate:
    • Innovative practices that exceed CARF standards
    • Outstanding outcomes for persons served
    • Leadership in the field, often influencing best practices
    • Highly effective processes that can be modeled by other organizations
    • Strong evidence of continuous quality improvement

Venture Academy’s adolescent treatment programs always strived for clinical excellence, quality assurance and the highest possible consumer satisfaction and outcome surveys.

Factors Contributing to Closing

When COVID arrived in 2020, Venture Academy did not close – but the world around us changed dramatically. The program stayed open, the staff stayed committed, and the mission never wavered. But admissions slowed to a crawl almost overnight. Not because we stopped accepting students (while complying with health directives), but because families were understandably apprehensive. Parents were scared to have their children away anywhere outside the home. The uncertainty, the fear, and the constantly changing public-health landscape created a pause that none of us could undo.

And even when the world began to reopen, the impact never truly lifted.

Families remained cautious. Referral patterns changed.
The trust-based process of choosing our adolescent residential treatment program did not rebound. After time, admissions returned only slowly – but never to the levels we had seen previously. The momentum that had sustained Venture Academy for 20 years had been disrupted, and despite every effort to rebuild it, the landscape had simply changed too much.

COVID didn’t shut us down. But it marked the moment when the path forward became harder to sustain.

COVID didn’t just reshape families’ comfort levels. It transformed the school system in ways that rippled outward long after the pandemic ended.

During the lockdowns, school became something entirely different. Students stayed home. Learning happened through screens – inconsistently, unevenly, and often with enormous strain on families. Districts across Canada implemented no-fail policies, promoting students to the next grade regardless of engagement, or academic performance. It was a compassionate response to an impossible situation, but it also set a precedent that lingered long after classrooms reopened.

When in-person learning resumed, many of these policies remained. Schools became increasingly reluctant to suspend or expel students, even in cases where behaviour had escalated far beyond what would once have triggered intervention. Instead, students were often given remote work packages – packets of assignments with, no accountability, and little real expectation that they be completed. And because students were still being passed from grade to grade, the consequences of disengagement felt minimal.

This shift fundamentally changed the signals that once alerted families to deeper issues.

Before COVID, families turned to Venture Academy when school breakdowns became severe — when suspensions, expulsions, or academic collapse made it clear that specialized support was needed. While teen mental health help was the primary cause of concern, school circumstances were often the primary trigger for the final decision for admission.

But after COVID, those signals and indicators disappeared.

When seriously unsafe and harmful patterns of behaviour were occurring, if a student could remain enrolled in school, avoid suspension, and continue progressing through grades — even with minimal attendance or incomplete work — many parents felt they still had time. The urgency that once pushed families to seek help was dulled.

As long as their child was technically “still in school,” even if barely attending or not completing work, even if they were struggling significantly with mental health and clinical issues, Venture Academy no longer felt like the necessary next step. This was evident inquiry after inquiry. Parents were significantly more contemplative as compared to action oriented as they were previously during the first 20 years of our operations.

This wasn’t because parents cared less. It was because the system around them changed their calculus. The thresholds that once indicated crisis were no longer there. The safety nets that once failed — painful as that was — were often the very moments that led families to seek deeper support. Without those moments, fewer families reached out.

Declining Enrollment in Our Spring and Summer Semester Programs

Before COVID, Venture Academy’s Spring and Summer Semester programs were among our most popular offerings and our busiest time of year. Families relied on them for:

  • intensive tutoring support
  • academic stabilization
  • earning school credits
  • helping students catch up and move confidently into the next grade

These programs were often a lifeline – a structured, supportive way for students to regain momentum and finish school credits in order to move on to the next grade in September.

But once school districts adopted no-fail policies and automatic grade promotion, the urgency behind these programs evaporated. If students were going to pass anyway  regardless of attendance, effort, or performance, the need for academic recovery programs for teens struggling with disabilities and learning challenges diminished. Even the way academic performance in schools was evaluated changed (no more “Fs”). What had once been a cornerstone of our service model and busiest time of year, became, almost overnight, far less relevant in the eyes of parents.

The impact of COVID on enrollment was felt across all our locations.

One Venture Academy location experienced such a dramatic and immediate drop in admissions that it needed to close during the pandemic. It wasn’t a reflection of the quality of care — it was simply the reality of operating a residential program when families were too apprehensive to have their children away from home. Admissions halted and the decision was made.

The remaining locations stayed open, but they struggled with enrollment. The census remained low, even during what had historically been our busiest time of the year — the spring and summer months when families typically sought help most urgently. Instead of full programs and waitlists, Venture Academy faced empty beds and uncertainty.

The combination of low admissions, shifting school policies, and changing family decision-making, created a visible erosion of the model that had once sustained Venture Academy for 20 years.

This shift wasn’t unique to Venture Academy. Several boardingschoolstyle programs in Canada — programs serving a similar profile of students (sometimes overlapping) and historically operating in the same space — faced similar pressures.

Two of these schools, (there may be more) closed their doors for the September 2025 school year, reportedly due to low enrollment year after year. Their closures reflected the same forces we were experiencing:

  • changing parental perceptions
  • shifting thresholds for concern
  • normalization of behaviours once considered alarming
  • and a growing mismatch between what families sought and what these programs were built to provide

The entire sector was feeling the strain.

When Venture Academy began 25 years ago, the families who reached out to us were often facing a very specific set of challenges. Their children were skipping school, or had been expelled, experimenting with marijuana or other drugs, pushing boundaries, becoming unsafe, and behaving in ways that felt deeply out of step with family values. While other families faced more severe clinical diagnoses and related challenges, for many parents, these behaviours were alarming, unfamiliar, and frightening. They were clear signals that something was wrong, their child’s future was perceived to be in jeopardy, and that prompted families to seek help.

But over the past two decades, the cultural landscape in Canada has shifted dramatically.

Legalization and Normalization Changed the Lens
Behaviours that once triggered concern — marijuana use, defiance, disengagement from school — are now viewed through a very different lens. With the legalization of cannabis and the broader normalization of substance use in many communities, what once felt like a crisis now often feels commonplace and acceptable. Open drug use in public spaces, shifting social norms, and a more permissive cultural environment have all contributed to a recalibration of what parents consider “serious.”

Our admissions team has spoken to thousands of Canadian parents over 25 years. Parents who, 20 years ago, would have been terrified by substance use now see it as “normal teenage experimentation” or acceptable within their family’s value system. The urgency that once drove families to seek help has softened to the point where the problem is not recognized or considered a problem at all– then when it is finally recognized the problem is so extreme there has been irreversible damage – even death.

Canada has made significant progress in destigmatizing mental health and substance use. This is a positive and important achievement. But it also had an unintended effect:

The early warning signs that once prompted parents to seek help became harder to recognize.

When everything is framed as normal, understandable, or part of a broader societal trend, parents often wait longer — sometimes too long — before reaching out. The behaviours that once signaled a need for intervention no longer stand out in the same way. Again -frog in the boiling water.

As a result, the families who once made up the core of Venture Academy’s community – those dealing with school avoidance, drug use, and escalating behavioural issues – largely stopped calling. Parents almost never inquired anymore citing the original client profile that defined our early years. The thought of seeking help with those issues through a residential treatment program may even be laughable to some especially a younger generation of those in the therapy or social service sector. A generational shift occurred.

Instead, the inquiries we were receiving in recent years were increasingly from families facing far more severe and complex challenges.

And while the program was adapting, these were young people who often needed a level of care beyond what Venture Academy was designed to provide and what the funding model would accommodate. As a result, an increasing number of applications had to be declined because their needs had grown beyond the scope of our model. This was often a shock to parents as they were consistently told by others that a residential treatment program was not needed. The severity of the situation (and how Venture Academy could help) was often not recognized by the family support system of school counsellors, therapists, and doctors making it even more difficult for parents to figure out how severe the problem really was. The declining enrollment combined with increased applications that could no be approved exacerbated the challenge.


A System Outgrowing Its Original Purpose

The combination of:

  • shifting cultural norms
  • the normalization of behaviours once considered alarming
  • the destigmatization of mental health and substance use
  • and the increasing severity of the cases that did come forward

created a widening gap between what Venture Academy was built to do and what families were now seeking. While the program was constantly adapting and evolving, regularly engaging outside consultants who assisted similar programs, advised government or worked for government in the social service sector, that gap widened. This circumstance will be familiar to those who have worked in the social service sector who saw institutions close, with those clients going to group homes, group home clients getting passed off to foster homes and youth normally destined for foster care only referred to “outreach services” if anything at all.

A Final Push: Financial Uncertainty and the Promise of Government Funding

As COVID unfolded, no one knew what kind of socioeconomic or financial impact it would leave behind. Would the economy bounce back quickly? Would families be able to afford specialized supports? Would the world return to normal, or were we entering something entirely new?

Venture Academy felt these questions deeply. Even while the program remained open, the lower census and shifting referral and admission patterns created real strain. And beneath it all was a quiet, growing concern:

Would families still be able to fund the care their children needed?

In the spring of 2022, with enrollment still far below historical levels and the trajectory uncertain, Venture Academy initiated what would become its final, hopeful push. Despite the pressure the organization was under, an executive was hired who at interview, spoke with absolute confidence. He insisted that he could secure government funding for the families who were inquiring — funding that would make the program accessible to more families and stabilize the organization during an unpredictable time.

He was adamant it would take “three to four months.” Management and staff were thrilled and full of hope.

For families, this would be a lifeline. For the organization, it sounded like a path forward – a way to bridge the gap between the world before COVID and the world after it.

But three to four months passed, and the promise shifted to “six months.” Then, inexplicably, it became “seven years.”

The certainty evaporated. The clarity dissolved. And the hope that this funding would arrive — the hope that this would be the turning point — slowly faded.

In the end, the attempt failed. Not a single family inquiring was funded through the effort.

The endeavour had been taken in good faith, driven by a desire to support families and preserve or even grow a program that had changed lives for decades. But it yielded nothing. And the time, energy, financial resources and trust invested in that promise could not be recovered.

It was one more weight added to an already strained system — another sign that the landscape had shifted too far, too fast.

Clarifying the Facts: The Closure Was Voluntary, Not Forced

It is important to address and dispel any potential misconceptions or online conjecture about the nature of the closure. Sometimes, online speculators seek “evidence” and misconstrue information in order to create a false narrative that fits their agenda.

False narratives are often intended to incite  heightened emotions and gain clicks, particularly around whether a program was forced to shut down by government authorities or whether external agencies mandated the closure. 

There were no government orders, no regulatory actions, and no compliance issues that contributed to the decision to close. While some may be motivated to try and paint a  picture that plays into a predetermined narrative, Venture Academy remained collaborative with it’s regulating bodies throughout its operations.

The decision to close was initiated entirely by the organization itself after a long period of reflection, shifting societal trends, and the cumulative pressures described in the previous sections. 

The closure was not the result of external enforcement.

It was a thoughtful, internally driven decision made over a period of several years after recognizing that the landscape had changed so significantly that the original mission and model were no longer as readily accepted as they once were (not to mention increasing financial constraints families were facing in the Canadian economy). Other options such as responding to government RFPs, establishing relationships with child welfare agencies etc. were not acted upon as it went against the original core value proposition of the agency of serving families directly. While a small minority of funded clients were accepted, Venture Academy stayed true to it’s mission of being a private alternative to gov funded adolescent treatment programs for families who wanted such a service.

With the original mission fulfilled to a great deal of success, Venture Academy chose to close — it was not closed by anyone else.

Frequently Asked Questions (FAQ)

A clear and comprehensive overview of the factors contributing to Venture Academy’s closure.

Venture Academy closed after a thoughtful examination on how the landscape of youth mental health, education, substance use, and family decision-making has changed in Canada. 

Multiple societal shifts — including COVID-19, changes in school policies, normalization of substance use, and evolving perceptions of youth mental health — contributed to a long-term decline in admissions.

No. Venture Academy remained open throughout COVID-19. However, admissions slowed dramatically because families were apprehensive about sending their children to residential programs during the pandemic.

Even after restrictions eased, admissions never returned to pre-COVID levels. The pandemic marked a turning point that the program was never able to fully recover from.

Yes. One location experienced such a sudden and significant drop in enrollment during COVID that it closed withing the first year of the pandemic. Other locations remained open but struggled with historically low census levels — even during spring and summer, which had traditionally been the busiest seasons.

These programs were once among Venture Academy’s most popular offerings, helping students earn credits, catch up academically, and transition successfully to the next grade.

However, during COVID, school districts implemented no-fail policies and automatic grade promotion. After the pandemic, many of these policies persisted. As a result, the urgency for academic recovery programs diminished, and the Spring and Summer Semester programs became far less relevant to families.

Post-COVID, many school districts:

  • avoided suspensions and expulsions
  • passed students to the next grade regardless of attendance or performance
  • provided remote work packages with little accountability

These changes removed the traditional “red flags” that once prompted parents to seek help. As long as a child remained technically enrolled in school, many families felt they still had time — reducing the urgency to pursue residential treatment.

When Venture Academy began, parents often sought help for behaviours like:

  • skipping or school expulsion
  • marijuana and other drug use
  • unidentified mental health issues
  • behaviour conflicting with family values and parental expectations

Today, societal norms have shifted. Cannabis is legal, substance use is more visible and acceptable, and mental health and addiction have been widely destigmatized. While these changes are positive in many ways, they also blurred the early warning signs that once led families to seek help.

Behaviours once a cause for concern, are now accepted and commonplace (this also happens from generation to generation). Parents now tend to inquire only when issues have escalated far beyond the original client profile Venture Academy was designed to support. While the program adapted, the level of self harm, suicidal ideation and attempts, the number of pre-admission hospital admissions and other severe clinical diagnoses often required (in our opinion) the level of treatment and care only found in a clinically comprehensive mental health hospital.

In recent years, families who did inquire often presented with far more severe and complex needs.

These cases frequently required clinical or intensive supports beyond Venture Academy’s scope. As a result, many applications had to be declined with parents left yet again to deal with crisis after crisis including consistent and rotating hospitalizations or their children becoming involved in government systems.

Venture Academy was not alone in facing these challenges. Several boarding-school-style programs serving similar struggling teen youth profiles also faced declining enrollment. Other mental health programs have closed (while others have opened). Two such programs (there may be more) closed their doors for the September 2025 school year, likely due to the same societal and systemic shifts.

No. There were no government orders and no regulatory actions, that mandated the closure. The decision to close was voluntarily initiated by the organization.

Yes, financial uncertainty was a contributing factor — especially during and after COVID, when admissions were low and the economic outlook was unclear.

In 2022, Venture Academy made a final, hopeful attempt to stabilize operations by hiring an executive who claimed he could secure government funding for families within “3–4 months.” This timeline later shifted to “6 months,” and then unexpectedly to “7 years” which of course was a way of admitting that there was no viable plan to secure the funding.

Ultimately, no clients were funded, and the effort failed. This final push reflected the organization’s commitment to finding solutions — but it also underscored how challenging the environment had become in the private pay adolescent mental health and addictions live-in treatment environment. While some options remain for private pay families – those programs are already funded by government – private pay is an easy add-on for those programs.

Yes. For years, the organization adapted, adjusted, and explored possible viable paths forward — including new programming, operational changes, and attempts to secure funding. Some of those options that Venture Academy was already prequalified to participate in, were outside the core mission of the program and not pursued (as it would have changed the very nature of the program).

No. Venture Academy is no longer accepting new applications.
The organization initiated its closure process and wound down all services, including post-treatment supports and consultations.

No. Venture Academy will not reopen in the future. The decision to close was made after years of monitoring trends, evaluating sustainability, and exploring every reasonable alternative. The closure is final and permanent and the organization has fully completed the process of winding down operations and voluntarily relinquishing its licenses.

Venture Academy’s team was keenly aware of the declining enrollment and were informed  about the transition and given the required notice. The reality is there were only a few staff members left near the end as the wind down had been happening over several years.

Some were already at or near retirement age and chose to retire or semiretire and embrace their new trajectory. Others have moved on to new opportunities in education, mental health, youth services, and related fields and others are examining their options.

The transition was gradual as admissions were halted some time ago with a natural attrition occurring as youth naturally transitioned out of the program. This was done in good faith so that no youth would be admitted then asked to suddenly leave. No youth were asked to leave early or abruptly. Only 2 remaining clients actually required notice about the closure. Every student remained in the program until their planned discharge or until their funding naturally concluded.

Venture Academy did not hold assets beyond basic operational items such as office equipment, furniture and a couple of older vans with minimal or no market value.

No. All operations at Venture Academy have fully ceased, and there is no longer anyone available to contact. The organization has completed its winddown process, staff have moved on to retirement or new opportunities, and all administrative functions have concluded.

Wishing you the best.

Venture Academy extends sincere gratitude to every family, professional, and community partner who connected with us over the past 25 years. With deep appreciation, we wish everyone the very best moving forward.

To the families just starting their journey and search for youth mental health and addictions services, we urge you to keep looking and get help sooner rather than later.

For the Moms and Dads, it’s never to early to try to get answers, take action and put a plan into place.